One of the problems that the Scrum Masters and the Agile Coaches face is that they are positions that require some “mileage” in dealing with people. At present, there is no clear and structured approach to the development of Agile Coach’s profile, despite well-established coaching approaches.
In agile organizations, the role of the Servant Leader puts us in a position where people are the most important.
The processes we implement are structures for people to work with people. Unfortunately, most of us are amateurs with the best intentions in this field of expertise. We strive to bring people closer to concepts and changes that are new to them but lack the knowledge and skills to motivate and support them in the most compelling way.
My new training “Effective Servant Leadership” is designed to cover both the necessary “soft” / communication skills and “hard” knowledge, needed in the role of an Agile coach, Scrum Master, or agile manager.
Our lecturer and facilitator will be Roland Flemm, a Scrum.org professional scrum trainer who, in his rich career, has trained many Scrum Masters, Product owners and contributed to many Agile transformations.